Privacy Policy
Last updated: March 2, 2026
AKMURA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, associated subdomains, and related services (collectively, the “Service”).
By accessing or using our Service, you confirm that you have read, understood, and agree to the collection, use, storage, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1. Definitions
For the purposes of this Privacy Policy:
AKMURA / Company / we / us / our means AKMURA.
Cookie means a small data file stored by your web browser that helps recognize your browser, remember preferences, and support analytics or login functions.
Country means Canada.
Customer means any company, organization, or individual that signs up to use the AKMURA Service.
Device means any internet-connected device, including a phone, tablet, computer, or similar device used to access the Service.
IP Address means a unique number assigned to a device connected to the internet. An IP address may sometimes be used to estimate the location from which a device is connecting.
Personnel means individuals employed by AKMURA or contracted to perform services on behalf of AKMURA.
Personal Data means any information that identifies, relates to, or could reasonably be linked to an identifiable individual.
Service means the services provided by AKMURA through our website, platform, and related offerings.
Third-Party Service means third parties such as advertisers, marketing partners, content providers, analytics providers, and similar service providers.
Website means AKMURA’s website located at www.akmura.ca.
You means any individual or entity using our Services.
2. Information We Collect
We may collect personal information from you when you:
- visit our website
- register for an account
- place an order
- subscribe to our newsletter
- respond to a survey
- fill out a form
The information we may collect includes:
- name or username
- phone number
- email address
- mailing address
- job title
3. Information Collected from Third Parties
We may collect end-user data needed to provide our services to customers. End users may also choose to provide information through social media or other publicly available sources. If you share information with us in this way, we may also collect publicly available information associated with it. You can manage what is publicly visible through your privacy settings on those platforms.
We may also receive information from third parties when you contact us or express interest in becoming a customer. For example, third parties may provide fraud detection or identity verification services. We may also receive publicly available information from social media and similar platforms.
4. How We Use Your Information
We may use the information we collect to:
- personalize your experience
- improve our website and services
- improve customer support
- process transactions
- administer contests, promotions, or surveys
- send periodic emails and service-related communications
5. Email Communications
If you submit your email address through our website, you may receive emails from us. You can unsubscribe at any time using the opt-out or unsubscribe link included in our emails. We only send marketing communications to users who have authorized us to contact them directly or through a third party. We do not send unsolicited commercial emails.
We may also use your email address for customer audience targeting on advertising platforms where permitted by law and where you have opted in to receive communications from us. If you provide your email address during an order, we may use it to send updates relating to that order. If you provide the same email through another channel, we may also use it for the purposes described in this Privacy Policy.
6. Sharing of Information
We may share personal and non-personal information with third parties including:
- advertisers
- promotional and marketing partners
- service providers
- affiliated businesses
- successors in the event of a merger, sale, or business transfer
We may also share information with trusted third-party providers who support our business operations, including website hosting, database management, email management, payment processing, customer service, marketing support, and order fulfillment. We share only the information reasonably necessary for them to perform those services.
We may share log data, including IP addresses, with analytics partners, app providers, and advertising networks to help us understand website performance, audience activity, location trends, device types, and campaign effectiveness.
We may also disclose information if required to comply with applicable law, legal process, court orders, government requests, or to protect our rights, safety, property, or the safety of others.
7. Where and When Information Is Collected
We collect personal information that you voluntarily submit to us. We may also receive personal information from third parties as described above.
8. How Long We Keep Your Information
We keep your information only as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may also retain information as needed to comply with legal, regulatory, tax, accounting, or enforcement obligations. When we no longer need your information, we will delete it or anonymize it where reasonably possible.
9. How We Protect Your Information
We use a variety of security measures to help protect your personal information. This includes the use of secure servers and SSL technology where appropriate. Payment information transmitted through our systems is encrypted and accessible only to authorized personnel with special access rights who are required to keep it confidential. Sensitive financial information is not retained after transactions are completed.
However, no method of transmission over the internet or electronic storage is completely secure. While we use reasonable safeguards, we cannot guarantee absolute security.
10. International Transfers
AKMURA is based in Canada. Information collected through our website or services may be transferred to, stored in, or processed in other countries where our personnel, service providers, or infrastructure are located. By using our Service, you consent to such transfers to the extent permitted by applicable law.
11. Accessing, Updating, or Correcting Your Information
Depending on your relationship with AKMURA, you may have the right to request access to, correction of, or deletion of your personal information, or to change your preferences for communications from us. We may take reasonable steps to verify your identity before fulfilling such requests.
Please note that some information may remain in backup or archival systems for a period of time, and certain records may need to be retained for legal, compliance, or technical reasons.
If you are an end user and would like to access, update, or delete information we hold about you, you may contact the organization through which you use the AKMURA Service.
12. Personnel Information
If you are an AKMURA worker or applicant, we may collect information you voluntarily provide for employment, recruitment, and human resources purposes. You may contact us to request access to or correction of your information, subject to applicable legal and operational requirements.
13. Business Transfers and Affiliates
If AKMURA is involved in a merger, acquisition, asset sale, restructuring, bankruptcy, or similar transaction, your information may be transferred as part of that transaction, provided the receiving party agrees to protect your information in a manner consistent with this Privacy Policy.
We may also share information with corporate affiliates under common ownership or control with AKMURA, and any such information will be handled in accordance with this Privacy Policy.
14. Governing Law
This Privacy Policy is governed by the laws of Canada and, where applicable, the laws of the Province of Alberta, without regard to conflict of law principles. By using our Service, you consent to the jurisdiction of the appropriate courts in connection with disputes arising under this Privacy Policy, subject to any rights you may have under applicable privacy laws.
15. Your Consent
By using AKMURA, creating an account, making a purchase, or otherwise engaging with our website or services, you consent to this Privacy Policy and agree to its terms.
16. Links to Other Websites
Our Service may contain links to third-party websites that are not operated or controlled by AKMURA. We are not responsible for the content, accuracy, policies, or practices of those third-party websites. Once you leave our website, your use of other websites is governed by their own terms and privacy policies.
17. Cookies
AKMURA uses cookies to identify areas of our website you have visited, improve website functionality, remember login sessions, and support performance and analytics. Some features of the website may not function properly if cookies are disabled. We do not place personally identifiable information in cookies.
18. Blocking Cookies
You can set your browser to block cookies and similar technologies. However, doing so may prevent certain essential features of our website from functioning properly, and you may lose saved preferences or login details. Different browsers provide different cookie controls, so please refer to your browser’s help menu for more information.
19. Remarketing
We may use remarketing or retargeting services to display ads to people who have previously visited our website. This allows us to promote our services across websites and platforms that users visit after leaving our site.
20. Children’s Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate consent, we will take reasonable steps to delete it.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. Where required by law, we will notify you before material changes take effect. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
22. Third-Party Services
Our website or services may include third-party content, tools, or links to third-party services. AKMURA is not responsible for the accuracy, legality, quality, availability, or practices of those third-party services. Your use of them is at your own risk and subject to their own terms and policies.
23. Facebook Pixel
We may use Facebook Pixel and similar analytics or advertising tools to understand how users interact with our website, improve advertising performance, and better reach relevant audiences. These tools may collect information from your device in accordance with their own privacy policies.
24. GDPR Information
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR). GDPR is an EU data protection law that gives individuals greater control over their personal information and sets rules for how organizations collect, process, store, and protect that data.
Personal data under GDPR may include information such as a name, email address, IP address, physical address, financial data, or other information that can identify an individual directly or indirectly. GDPR principles require that personal data be processed lawfully, fairly, transparently, for specific purposes, and retained only as long as necessary.
25. Data Access, Portability, and Deletion
We are committed to helping customers meet applicable data subject rights requirements, including access, correction, portability, and deletion where required by law.
If you have questions about your data or would like to make a request related to your personal information, please contact us.
26. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@akmura.ca
Phone: 780-686-2999